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Mastering Customer Complaints: A Practical Guide ebook
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- Format: pdf / epub / kindle
- ISBN: 9798230359210
- Publisher: Independently Published
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Overview Mastering Customer Complaints: A Practical GuideIn today's fast-paced world, handling customer complaints effectively is more crucial than ever. Whether you're a customer service representative, manager, or business owner, this practical guide will teach you the skills you need to turn negative situations into opportunities for growth. What You'll Learn: The psychology behind complaints: Understand why customers complain and how to connect with them on a human level. Proven communication...