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Citizens' Satisfaction with WASH Services in Mumbai: A Monograph Dr Lidwin Dias, Dr Ronald Yesudhas, Dr Kalyani Talvelkar ebook
- Page: 130
- Format: pdf / epub / kindle
- ISBN: 9798899618291
- Publisher: Notion Press
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Overview In the heart of Mumbai-a city of stark contrasts between soaring skyscrapers and densely packed slums-millions grapple daily with unequal access to life's most essential services: water, sanitation, and hygiene (WASH). Citizens' Satisfaction with WASH Services in Mumbai offers a compelling exploration into these urban disparities, capturing the lived realities of slum residents in areas like Malad and Colaba. Through the lens of the Citizen Report Card (CRC) methodology, this monograph...